Mouser Electronics-Backed Nelson Piquet Jr. Is Electric Car Racing's First World Champion

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Mouser Electronics-Backed Nelson Piquet Jr. Is Electric Car Racing’s First World Champion

Formula-E uses all-electric race cars, paving the way for future automotive technologies.

Counterman Staff
By Counterman Staff
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nelson-piquet-jr-FIA-formula-e
Photo by Charles Coates/Getty Images Sport/Getty Images

LONDON — Mouser Electronics, Inc. congratulates Nelson Piquet Jr. for capturing the first-ever FIA Formula-E championship following a thrilling final battle in the London ePrix on Sunday.

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Piquet, who drives the all-electric Spark-Renault SRT_01E, which can go 0–60 in three seconds and has a top speed of 150 mph, went to London with two first-place finishes and a commanding 17-point lead in the driver championship standings over No. 2 Lucas di Grassi.

In Saturday’s opening round, Piquet finished fifth after an early clash with di Grassi, who crossed the line just ahead in fourth to give himself an outside chance of winning the championship. Piquet started 16th on the grid on Sunday, but managed to fight his way up to seventh in the final timings to clinch the title by just a single point ahead of Sebastien Buemi.

“It was an incredible finish to an incredible year,” said Todd McAtee, Mouser Vice President for Business Development, Americas. “We could not be more pleased and proud to be partners with Piquet and the entire China Racing team.

“In tandem with our supplier partners, we are excited that we could be a part of this high-tech sport that is paving the way for future automotive technologies,” McAtee added. “High-tech auto racing provides the perfect platform to raise awareness for Mouser and our industry-leading partners.”

Mouser is sponsoring the China Racing Formula-E Team this year in partnership with its valued partners Molex and Vishay Intertechnology, Inc.

Formula-E is a new FIA global racing series featuring cars powered exclusively by electricity. It represents a vision for the future of the motor sports industry over the coming decades, serving as a framework for research and development around the electric vehicle. To learn about the series and the drivers, visit the website at http://www.mouser.com/formula-e. Fans can vote on FanBoost for Piquet (or their favorite drivers). The three drivers with the most votes win FanBoost. The live leaderboard shows how each driver is performing and updates every time a new vote is cast. Racing fans can learn more about FanBoost at http://www.mouser.com/formula-e.

At the Moscow ePrix on June 6, Piquet quickly took the lead from the second he left the grid. He broke away and led the race by as much as five seconds with 15 laps remaining, before managing his energy to eventually win by two seconds. He also took the top prize in California at the Long Beach ePrix in April after back-to-back podium finishes in Uruguay and Argentina. To watch a YouTube video from the race in Moscow, click here.

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Auto Industry

Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Eric Garbe
By Eric Garbe
Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
Published:

This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

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