Tonight's 'How It's Made' To Feature Oil Pressure Sensors From Wells Vehicle Electronics

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Tonight’s ‘How It’s Made’ To Feature Oil Pressure Sensors From Wells Vehicle Electronics

Segment at 9 p.m. ET on Science Channel covers robotically controlled manufacturing process at company's Fond du Lac, Wis., electronics facility.

Counterman Staff
By Counterman Staff
Published:

FOND DU LAC, Wis. — Tonight’s episode of the popular “How It’s Made” television series will feature a four-minute segment documenting each step in the production of automotive oil pressure sensors from Wells Vehicle Electronics. The 30-minute program will be broadcast at 9 p.m. Eastern Time on Science Channel and Science Channel HD, which together reach nearly 80 million U.S. households and approximately 70 million international subscribers.

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The program’s producers and film crew shot more than 14 hours of footage during a 2013 visit to the company’s manufacturing facility in Fond du Lac, Wis., which features a state-of-the-art clean room environment and robotically controlled assembly lines.

Wells Vehicle Electronics manufactures more than 1 million oil pressure sensors annually, with each part designed to meet or exceed the accuracy and reliability of original equipment sensors. In addition, the company offers an array of “Wells Advantage” sensors that address known design and performance issues associated with some OE parts. Wells piezo-style sensors produce no extraneous noise and are less susceptible to electrical noise in the engine compartment. Each sensor is dual sealed to prevent leaks and features oil-resistant o-ring gaskets and thread sealant.

“Our expanded U.S. manufacturing operations have established new benchmarks for product quality, consistency and performance, and those who watch tonight’s program will discover why,” said John Zochert, director of marketing and product management for Wells Vehicle Electronics. “The segment underscores the fact that premium aftermarket parts are not simply direct replacements for OE, but in many cases offer significantly better performance and reliability.”

To learn more about Wells Vehicle Electronics, please visit www.WellsVE.com.

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Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
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This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

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