Enhance Dad's Life With Father's Day Gifts From Tech-Life

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Enhance Dad’s Life With Father’s Day Gifts From Tech-Life

Tech-Life suggests three life-enhancing Father’s Day gift options that are sure to make any dad a happy man on June 19.

Counterman Staff
By Counterman Staff
Published:

tech-life

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SAN DIEGO, Calif. — Looking to make your dad the envy of the neighborhood or reward yourself for all you do as a father? Tech-Life suggests three life-enhancing Father’s Day gift options that are sure to make any dad a happy man on June 19.

“Tech-Life products are designed to make life easier and more enjoyable at work, home or anywhere that needs a boost of sound, light or power,” said Nick Mazza, CEO of PM Holdings. “With Father’s Day around the corner, sometimes it’s hard to find the right present for dad. Tech-Life has the answer with innovative gift ideas that are sure to make him smile.”

BeatBlock – Wireless Bluetooth Speaker

  • Get big sound anywhere with the first Bluetooth speaker designed specifically with the professional work environment in mind.
  • Rechargeable and durable with a 10-hour battery, BeatBlock is also perfect for home use.

Tech-Light – Rechargeable Magnetic Work Light

  • A revolution in lighting, this magnetic work light is rechargeable, waterproof and offers a first-of-its-kind rotating beam with over 220 degrees of directional-focused light.
  • Its compact shape allows Tech-Light to fit into tight spaces. It has four brightness settings with a maximum intensity output of 300 lumens.

The Grid – Professional Power Delivery

  • Power station, surge protector and space saver all in one.
  • The Grid features nine 110-volt power outlets and four USB ports (2.1 amp each) with three independent zone power controls.

To learn more about how Tech-Life products enhance home and work life, visit www.pmholdings.com.

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Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Eric Garbe
By Eric Garbe
Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
Published:

This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

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