Don’t Forget New Brake Hardware

Don’t Forget New Brake Hardware

New brake hardware is cheap insurance for the technician – and an easy add-on sale for the parts pro.

As a parts pro, you have a lot of influence on your customers’ purchasing decisions. Often, they’ll ask for your advice, or you may notice they forgot something that could be needed for the job to be done correctly – which is the case with replacing brake hardware. Techs tend to forget about the hardware unless it’s included with the brake pads. And just as often, the sale is missed because you didn’t ask about the hardware.

Every time the brake pads are changed, new hardware should be installed. Brake-hardware styles vary, depending on the type and design of the system. Drum brakes have more hardware than disc brakes, for instance. Brake-hardware manufacturers typically sell all of the required parts and pieces in a hardware kit for each axle (that’s two sides).

On disc-brake systems, the caliper is located on the rotor by two slide pins that allow it to center itself as the pads are pressed against the disc. The slide pins are prone to rust and corrosion and should be replaced if they’re not in good shape. Pitting can occur, which might make the surface rougher and not allow the pin to slide as easily as a new pin.

The clips and other parts included with many hardware kits must be replaced regularly, as they can wear or lose the spring-force over time. Rust and corrosion also are common on these components. Caution your customers to be on the lookout for missing clips, bent slide pins and broken return springs, and to do a thorough visual inspection any time the pads or shoes are replaced. The primary objective is to make sure any moving parts in the system can move as smoothly as intended.

Pad slides, which often are called “fit kits,” are incorporated on many modern disc-brake systems. The slide consists of a thin piece of metal that sits on the caliper bracket to give the brake pad a smooth surface to slide on and keeps them from rattling and making noise. A return spring or pad spreader also may be included, which holds the brake pads away from the rotor surface when the brakes aren’t being applied.

Vehicles with rear disc brakes frequently utilize an auxiliary drum brake for the emergency brakes. The drum brake is built into the back of the rotor and is much smaller than a regular drum. The auxiliary drum brake typically uses the same type of hardware as a conventional drum-brake system.

The parking-brake system also should be inspected, as it may not be used as often, if at all. The cable can stick or corrode, making the parking brake inoperable.

As a final note, after you’ve added the hardware kit, make sure to inquire about high-temperature brake lubricant. Most shops buy it in large quantities, but DIYers usually don’t stock up on the stuff. Using bearing grease or other types of lubricant may contaminate the pads, so be sure to recommend the right product.

You May Also Like

ASE Education Foundation Seeking Outstanding Instructor

Nominations are being accepted for the 2024 Byrl Shoemaker/ASE Education Foundation Instructor of the Year award.

Applications are now being accepted for the 2024 Byrl Shoemaker/ASE Education Foundation Instructor of the Year. The award recognizes a high school or college instructor from an ASE accredited automotive, diesel/truck or collision repair program who demonstrates excellence through their personal dedication and commitment to the young men and women who have chosen to pursue a technical career in the automotive service industry.

Why Does Engine Coolant Need Replacement?

Two specifications can be used to justify replacement — the condition of the additive package & the freezing point.

Gaskets vs. Seals

Whether your customer asks for a gasket or a seal, you know one thing: They’re trying to stop a leak.

Gaskets and Seals
Check the Part: Return Guide for CV-Joint Kit

Dorman offers these three tips to help to determine if it’s a valid warranty claim.

CV Joint Kit
Selling the Complete Brake Job

These simple guidelines will help you ensure that your customers have everything they need.

Brake Job

Other Posts

Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Tool Intel: Why Are There So Many Screwdrivers?

Screwdrivers come in many shapes and sizes, and they are not created equal.

Getting to Know Driveshaft Couplers

This often-overlooked undercar part
ensures a smooth transfer of rotational motion.

Driveshaft Couplers
Solenoids: Energizing Motion

Automotive solenoids translate electrical impulses into mechanical movement.

Solenoids