Education
Don’t Back Down When Recommending Ride Control
A former service advisor shares his experience with a customer who wanted to cut corners on replacement struts.
A former service advisor shares his experience with a customer who wanted to cut corners on replacement struts.
When it comes to brake pads, what’s on consumers’ minds?
The future is what we make it. We need to start addressing technology now so 2035 becomes a bright future.
It’s not a question of if, but when, a shop or parts store will have to deal with this refrigerant.
What makes one friction material quieter or better than another?
They are the speed secret for many teams.
Moving flaps and valves add a new wrinkle for diagnostic dilemmas.
Brake-fluid replacement is more critical than ever before.
Sell the complete job up front.
Poor alignment can cause premature wear, belt mistracking or rib skipping and more.
