I’m a 32-year veteran of the auto parts business and am ASE certified in eight areas. While it’s good to have paper catalogs at a backup, in some instances, an e-cat is better. At NAPA, we have an e-cat system that shows exhaust diagrams. It’s very useful and faster to look up online than on paper.
I recently needed to look up a speed cable for a 1964 Chevy II. It wasn’t in our paper catalogs because it was too old for the listing. I did, however, find it on our computer catalog system. I’m not saying we should throw out the paper, but face it, we are now working in an automated, electronically connected business.
Todd Carpenter, “The Parts Guru”
NAPA Auto Parts
Idaho Falls, Idaho
