Advance Auto Parts will provide several enhancements to its in-store pick-up option for customers at more than 4,500 Advance and company-owned Carquest stores in the United States, the company announced.
“Free in-store pick-up is another example of how we put our customers first in everything we do,” said Jason McDonell, chief marketing officer. “Instead of waiting and potentially paying more for their order to be delivered to their home, our enhanced in store pick-up option enables customers to get their automotive projects done quicker and get their cars and trucks back on the road as fast as possible.”
After placing their order from the millions of parts and products offered at advanceautoparts.com and selecting the in-store pick-up option, customers will receive confirmation that their order was received and an alert when their order is ready for pick-up. Once the order is ready, they simply need to go to their local Advance or company-owned Carquest store and pick up their items at the designated in-store pick-up register at the front of the store.
Other enhancements include a reminder if the order is not picked up after 48 hours and the ability for customers to designate someone to pick up the order on their behalf.
The in-store pick-up advancements are the latest digital development from Advance designed to enhance the customer shopping experience to make it easier and more convenient. Last month, Advance launched its new Speed Perks rewards loyalty program. Elite-level customers can start earning $5 Perks bucks after spending as little as $40 online or at any Advance Auto Parts and company-owned Carquest stores in the U.S. and Puerto Rico. Perks bucks can be used to purchase any of the thousands of items offered in store or online.
Customers can sign up for Advance’s Speed Perks rewards program in store, online at https://shop.advanceautoparts.com, or by texting SPEED to 77333.