Arnott Introduces New Front Air Struts For The 2001-'06 Lexus LS 430 With Height-Adjustable Suspension 

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Arnott Introduces New Front Air Struts For The 2001-’06 Lexus LS 430 With Height-Adjustable Suspension 

The Arnott strut retails for $629 and features a new heavy-duty ContiTech air bladder protected by an aluminum can along with a CNC-machined top mount made from aircraft-quality aluminum and special rubber-coated steel vibration isolator plates.

Counterman Staff
By Counterman Staff
Published:

Arnott Air Suspension Products  has introduced an Arnott-engineered new air suspension strut for the front right or left of the 2001-2006 Lexus LS 430 (XF30 Chassis) with Height Adjustable Suspension option including the LS Ultimate Luxury edition. 

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The new assembly — AS-2894 — replaces the OE strut and features a new, not remanufactured, custom-tuned shock absorber valved to provide the luxury ride LS owners expect.  

AS-2894 replaces OE Part Numbers:

•4801050130
•4801050120
•4801050110

The Arnott strut retails for $629 and features a new heavy-duty ContiTech air bladder protected by an aluminum can along with a CNC-machined top mount made from aircraft-quality aluminum and special rubber-coated steel vibration isolator plates.

AS-2894 is backed by Arnott’s Limited Lifetime Warranty and is assembled in the USA with Arnott’s long-lasting seals, O-rings, bump stop, heavy-duty crimping rings, OE-style quick connect air fitting, sensor to turn off dashboard air suspension warning lights and a dust boot to protect the shock. 

Arnott-designed new struts are an excellent alternative for aging air suspension systems because they provide the luxury, comfort and auto leveling of air springs but replace the older original shock with a new, custom-valved shock designed to provide a great ride at a more affordable price.

Features:

•New Custom-Valved Shock Absorber 

•Multi-Ply ContiTech Air Spring Bladder 

•Pre-Assembled for Easy Installation 

•Fits Left or Right 

•Detailed Installation Manual Available for Download

•Designed & Assembled in the USA

Additional Aftermarket Innovations for the Lexus

The featured new aftermarket Air Struts for the Lexus LS 430 are high-quality, cost-effective solutions for Lexus owners concerned about failing OE air suspension parts leaving them with expensive and recurring maintenance problems. ‘The Arnott Advantage’ adds exceptional value to some of the most sophisticated air suspension components available. In keeping with the Lexus tradition of quality and performance, Arnott continues to introduce its own products and designs to replace failing Lexus original equipment. See Arnott’s impressive array of additional, innovative new and remanufactured aftermarket replacement parts for the Lexus Here.

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Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Eric Garbe
By Eric Garbe
Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
Published:

This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

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