ATEQ Europe To Present VT56 OBDII Diagnostic Tool At Reifen In Germany

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ATEQ Europe To Present VT56 OBDII Diagnostic Tool At Reifen In Germany

ATEQ will present the tool in Hall 1, Booth C42.

Counterman Staff
By Counterman Staff
Published:

LIVONIA, Mich. — ATEQ has announced it will be presenting the new VT56 OBDII at the Reifen Trade Show in Messe-Essen, Germany.

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The 28th International Trade Fair at Reifen is from May 27th to May 30th in Messe-Essen, Germany. The world’s leading tire industry trade fair is the top meeting place where exhibitors get a chance to display new products and the latest in tire technology. Six-hundred exhibitors are committed to the show and more than 19,000 visitors from throughout the world are expected to attend. ATEQ will be presenting the new VT56 OBDII TPMS Diagnostic Tool in Hall 1, Booth C42.

The ATEQ VT56 is the first TPMS tool to offer a powerful and unique new TPMS relearn experience, according to the company. It’s the fastest and most advanced ATEQ TPMS tool yet, and is designed to continuously adapt to a technician’s needs, ATEQ says.

The ATEQ VT56 features an ergonomic keypad and provides a modern and easy sensor triggering and programming experience. It also features a high-resolution 4.3-inch color display. Additionally, it gives technicians a faster and smarter experience that continuously adapts to their needs with advancements such as:
•Icon-based navigation makes it easy to scroll through the multiple menus and features provided in our tool. You can easily navigate to a vehicle’s dedicated menu then instantly go back to the general menu.
•New eight soft button keypad allows you to navigate the menus faster and more accurately.
•Help and Training menus so you can always have the latest information when you need it the most, minimizing downtime.
•The VIN barcode reader makes entering VIN numbers easier. The integrated reader is a work-saving feature that automatically captures the VIN number of the vehicle and decodes it for fast vehicle identification.
•ATEQ improved OBDII transfer technology that increases the vehicle coverage for both domestic and import. 

The VT56 will be the first ATEQ TPMS tool to print wirelessly with an optional docking station integrated printer. You will no longer require a computer to print detailed TPMS information for your customer.
Watch the YouTube video demonstrating this.

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Auto Industry

Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Eric Garbe
By Eric Garbe
Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
Published:

This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

Read Full Article

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