OEConnection’s Customer Care Center Named ‘Best In Class’ for Third Consecutive Year
RICHFIELD, Ohio – OEConnection’s Customer Care Center has been awarded the "Certified Center of Excellence" designation for the third consecutive year, from BenchmarkPortal and the Center for Customer-Driven Quality at Purdue University. In addition to being recognized for three consecutive years, OEConnection has consistently placed in the top 10 percent of its industry among all
One Stop Parts Source Integrates New Autologue Information Dashboard at Point of Sale Terminals
SANTA ANA, Calif. – This month, Autologue Computer Systems released the first generation of its “Information Dashboard” solution, which is being tested by One Stop Parts Source, based in Santa Ana, Calif. Fred Myers, CEO of One Stop, said, “This will revolutionize the way information is shared among all my counter employees at the point
ePartConnection Has New Fleet Survey Function
Technicians accessing jobber or WD inventories through Autologue Computer System’s ePartConnection now have the ability to create lists of parts for specific vehicles with the addition of “Fleet Survey.” A technician that services a fleet for his customer can now build a list of parts by vehicle or piece of industrial equipment for commonly ordered
CARDONE Announces 2010 Service Dealer Undercar Product Promotion
PHILADELPHIA, Pa. — CARDONE Industries has launched its 2010 Service Dealer Undercar Product Promotion, covering its entire line of brake calipers, steering components, CV axles and prop shafts. Through the promotion, service dealers can earn up to $500 in restaurant gift certificates or online merchandise through Restaurant.com (RDC). To qualify, service dealers must register online
Ben Tire Distributors Chooses eXceed by Signal Extraprise for All Wholesale, Retail Operations
PITTSBURGH, Pa. – Signal Extraprise has been awarded a contract by Toledo, Ill.-based Ben Tire Distributors Ltd., to deploy eXceed-Wholesale in the company’s seven Midwest distribution warehouses and eXceed-Retail in 29 Neal Tire and Auto Service centers. The integration of eXceed-Retail and eXceed-Wholesale provides each retail location with an expanded virtual inventory by viewing the
Aftermarket Veteran Scott O’Toole Announces Formation of RPM Data Services
COLOMA, Mich. – Scott O’Toole, a 28-year veteran of the automotive aftermarket, SEMA Business Technology Committee member, industry volunteer and speaker is leaving Motor State Distributing (a four-time SEMA Warehouse Distributor of the Year) after more than a decade of service, to form his own data solutions business called RPM Data Services. The business officially
Tuff Stuff Performance Accessories Adds West Coast Distribution Center
CLEVELAND, Ohio – Tuff Stuff Performance Accessories has announced the opening of a new west coast distribution center, established to better serve its customers in the area. Located in Simi Valley, Calif., the warehouse is stocked with the complete Tuff Stuff product line, allowing for one- to two-day delivery at ground rates. “This new facility
Integrated Supply Network Partners with Autologue to Offer Next-Day Delivery
LAKELAND, Fla. – Integrated Supply Network (ISN), a distributor of tools, equipment and supplies, has joined forces with Autologue Computer Systems to aid in offering next day delivery from its six warehouses located throughout the United States. Pete Weber, managing partner and CIO of ISN, stated, “I am very excited to have the ability to
AkzoNobel Honors Top Independent Distributors
NORCROSS, Ga. — Accolades for the top 2009 AkzoNobel distributors were given during the closing ceremonies at the recent 2010 AkzoNobel Independent Wholesalers Conference. The Roosevelt Hotel in New Orleans, La., was the location for the two-day program, which focused on market trends and business growth opportunities. Awards were given in the following three key
‘Buy Online Pick-Up In-Store’ Now Offered by AutoZone
MEMPHIS, Tenn. – AutoZone has announced the launch of a new “Buy Online Pick-Up In-Store” service that allows customers to select and purchase items online and pick-up merchandise at a designated AutoZone store. This new service allows for the convenience of shopping online plus easy access to parts and accessories at more than 4,200 AutoZone
Federal-Mogul Launches Next Phase of Innovative ‘Smart Choice’ Campaign
SOUTHFIELD, Mich. — Federal-Mogul Corp. is launching new promotions and special consumer offers as part of the next phase of its innovative “Smart Choice” trade and consumer campaign. Introduced earlier this year, the Federal-Mogul Smart Choice campaign reinforces the message that longer-lasting, better-performing premium replacement products are the best option for consumers who are
Bendix to Offer Hybrid Brake Service Class
TROY, Mich. – To address the growing number of hybrid vehicles making their way into the aftermarket’s independent repair shops, the Bendix Training Team has developed a comprehensive program called the Hybrid Brake Service Class. According to J.D. Power & Associates, hybrid vehicles are expected to account for approximately 7 percent of the car