VIDEO: Metal vs. Polymer Ball Joints: Which Are Superior?
Sell a better product that requires less maintenance to the customer.
VIDEO: Unlocking The Mystery Of The Engine Control Module
Unlike the man behind the curtain in “The Wizard of Oz,” there’s nothing mysterious about the electronic control module, or ECM.
VIDEO: A Closer Look At Oxygen Sensors
In a closed-loop system, the O2 sensor monitors the air/fuel ratio 100 times per second to make minor fuel-trim corrections.
VIDEO: Top 10 DIY Auto Care Jobs
Let’s take a look at the 10 most popular DIY auto care jobs, from Counterman’s 2020 P.A.R.T.S. Survey.
VIDEO: Building Customer Relationships
Solving problems maintains customers.
VIDEO: Selling Wheel-Alignment Equipment
Wheel alignments can provide a consistent stream of revenue for your DIFM customers.
VIDEO: Replacing The Weakest Link
All the coolant hoses should be replaced at the same time.
VIDEO: Installing A New Brake Pad
In this video, the host installs brake pads that feature mechanically attached friction on a galvanized-steel backing plate.
VIDEO: Bench-Testing Starters And Alternators
Your first line of defense against unnecessary returns of starters and alternators is a bench tester.
VIDEO: Combating Belt Flutter With Decoupler Pulleys
OADs help absorb small vibrations from the crankshaft that could produce belt flutter.
VIDEO: Putting Together An Emergency Kit
Asking your customers if they have an emergency-supply kit could lead to additional sales, and it could even save a life.
VIDEO: What Is A Universal Joint?
U-joints are most commonly found on the rear axles of light trucks, SUVs and rear-wheel-drive passenger cars.
