AUSTIN, Texas — Epicor Software Corp. today introduced a timesaving mobile application designed to help automotive aftermarket distributor sales professionals and sales managers increase service dealer account revenue and profitability while improving overall customer satisfaction and loyalty. The new Epicor “Service Insights” app for automotive aftermarket sales professionals is available immediately for use on most Apple iOS and Android-based tablet computers and mobile phones.
Epicor Service Insights is the first of several mobile applications to be offered in conjunction with the company’s Industry Analytics Services for the automotive aftermarket. Epicor is a leading provider of data warehouse solutions and other industry analytics used by several parts suppliers, program groups and independent distributors and jobbers.
The new app enables outside salespeople to more easily manage daily account activities — including monitoring cumulative sales, margins, revenue per invoice, and returns — for each assigned service dealer account. Sales managers can use the app to manage their team members and review financial performance and other critical information for each account. The Web-based solution can be integrated with the distributor or jobber’s business management software and data warehouse, if applicable, providing nearly instantaneous access to the latest sales information and historical comparisons by day, month and year. All data is presented in easy-to-understand visualizations that help users quickly identify red flags and uncover new sales opportunities. Many of these reports and visualizations are also ideally suited to on-site customer presentations.
“The Epicor Service Insights app enables the outside salesperson or sales manager to be more efficient and effective throughout the day by keeping them in touch with the latest performance indicators for each of their accounts and/or employees,” said Scott Thompson, vice president, automotive, retail and distribution solutions for Epicor. “It also helps make every sales call more valuable through access to compelling presentation tools aimed at helping the customer grow their business.”
To learn more about the Epicor Service Insights app and other Epicor Industry Analytics Services, please contact your Epicor representative, call 888.463.4700 or email [email protected].
About Epicor Software Corporation
Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail and services industries. With over 40 years of experience serving small, midmarket and larger enterprises, Epicor has more than 20,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in Austin, Texas, with offices and affiliates worldwide. For more information, visit www.epicor.com.
