New Markets in the Aftermarket
These products are flying off the shelves. Is your store taking advantage of this growing market?
Cool Refrigerant Sales
Of all the automotive products, perhaps none has undergone as many fundamental changes as automotive refrigerant. And that means new rules and regulations about who buys it.
Technical Sales Seminar
Make The Sale! This month, Counterman presents one of its more popular annual Features: Counterman’s Technical Sales Seminars. As in past years, we again present technical and sales information written to help parts professionals better understand what they are selling and ways to be better at selling them. The Technical Sales Seminars are full of
April is National Car Care Month
Your place of business can help create better customers through National Car Care Month activities. A customer whos well informed about automotive maintenance is a better customer, which is why the aftermarket appreciates promotional efforts that educate motorists. The Car Care Council offers a valuable educational and promotional tool with its improved National Car Care
Mastering the Art of Service Advisor Communication
Learn the who, the what, the when, the where and the why of selling to service writers.
A One-Hour Pricing Knock Out
The Coalition for a Level Playing Field laced up the gloves against two heavyweight retailers and lost. Here’s one fight fan’s analysis.
Industry Report: The Chassis Market
Mike Smith of Dana/Spicer blames the decline of steering and suspension parts on the increased sales of new vehicles, improved durability of OEM parts and market shifts in the vehicle population. "It’s not unusual to see a lot of import cars go to the scrapyard without ever having any significant chassis parts replaced," said Smith.
ASE P2 Test Prep: Automatic Transmissions
An automatic transmission shifts itself using engine rpm, load and other inputs to regulate shift points and gear engagement. Older automatics have mechanical/hydraulic controls, while newer automatics have electronic/ hydraulic controls and are operated by a computer (the powertrain control module or a separate transmission control module). All automatics require some type of oil for
ASE P2 Test Prep: Fuel System
Information to help parts professonals pass the ASE P2 test.
ASE P2 Test Prep: Manual Transmission
Information to help parts professonals pass the ASE P2 test.