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Counterman Exclusive Interview: Federated CEO Rusty Bishop

Rusty Bishop tackles questions about consolidation, the overall business environment and what the future holds.

Delphi Announces ‘Win the Delphi Dream Shop’ Giveaway

TROY, Mich. — Delphi said it wants to create a dream come true for one lucky technician this year with its “Win the Delphi Dream Shop” giveaway. The giveaway, to be announced at the Automotive Aftermarket Products Expo (AAPEX) in November, will provide one technician with Delphi parts, tools, equipment and training to help them

TPMS Update: Toyota Tire Pressure Monitor Systems (TPMS Update)

The direct TPMS system for Toyota vehicles uses a button labeled “SET” below the steering column or in the glove box to reset the system. When you press the button, the system is looking for the sensor IDs that are already stored in the memory. Direct Systems 4 Runner 2004-2011 Avalon 2007-2011 Camry 2007-2011 Corolla

Build A Market. But How?

Everyone who has been in the parts business for any time at all usually has a following of some sort.

All-Wheel Drive And System Synergies

There are very few all-mechanical controls left on late-model vehicles. Almost all powertrain controls are electromechanical using a computer as the controller.

Get A Better Look At Reman Parts

Reman parts are typically sold as a lower-cost alternative to new parts. When you look up a replacement part for a customer, you may find one or more listings for reman parts as well as new parts.

ASE P2 Test Preparation Guide: Electrical System

WHAT YOU NEED TO KNOW:
• Identify major electrical system components
• Identify electrical system component functions
• Identify related items
• Provide basic use, installation and warranty information

Managing a Moving Target

The ever-increasing challenges of inventory management, customer connectivity, advancing technology and never-ending business and logistical demands have made cutting-edge store management systems a necessity for today’s successful distributor.

Selling the Complete Brake Job

Every brake job is unique. Some jobs only require a set of new pads, while others may require calipers, hoses, drum hardware, a master cylinder or other parts. This month, find out what you’ll need to complete any brake job.

A Shop’s Perspective: Dealing with Store & WD Sales Reps

Attention sales reps: To maintain a healthy business relationship with customers, it’s best to know your clients, fulfill their needs and, most importantly, value their time.