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Brake System Basics: What Every Counter Pro Should Know

Brake parts account for a substantial portion of most parts store sales today, and should continue to do so in the future. Why? Because many parts in the brake system are high-wear items that have to be replaced every few years. When you add up all of the things that can go wrong with brakes,

The Great Pricing Debate

Mark up, gross profit, turns, coverage, warranties, delivery, margins and availability are all items that weigh heavily in the Great Pricing Debate.

Ready to Sell Your Store?

  PART 1 PART 2 PART 3 PART 4 If you are a small business owner, particularly of an auto parts store, you have probably poured more than a little of yourself into the business over the years. Like a proud parent, you have watched this enterprise grow and blossom, undoubtedly into a much larger

A Family Affair

  This year’s Counterperson of the Year, Jesse "Mac" McGinnis, has managed to create a family atmosphere at his Louisville, KY, Bumper to Bumper store, one that retains employees and keeps customers coming back. Over nearly three decades in the parts business, Mac McGinnis has made a name for himself among customers and colleagues, and

Fuel Delivery System — Keeping Injectors Clean

Clean fuel injectors are a must for peak engine performance, fuel economy and emissions. If the injectors are dirty and cant deliver their normal dose of fuel, then performance, fuel economy and emissions all suffer. Dirty injectors cant flow as much fuel as clean ones, nor can they deliver the correct spray pattern that is

Ours Is Not a Static Industry; Change Comes With the Territory

For the seventh year, the Counterman staff has determined which forces of change have the most influence on aftermarket distribution. Every year the Top 10 list goes through an intensive editorial review process during which influences are debated, reshuffled, added or eliminated. Inventory Ownership Who owns your inventory? That seemingly innocuous query has really become

Safe and Stable

Safety and stability. That’s what most motorists want when they get behind the steering wheel of their car or truck. And when the suspension doesn’t live up to their expectations, they usually realize repairs or upgrades may be needed.

Customizing Dealer Inventories

It’s important for stores to think about more than just-in-time delivery. Different types of dealer inventories should never be ignored.

Being Better Shouldn’t Be So Hard

There’s a definite love/hate relationship between the parts store and the manufacturer’s rep. With a little effort, we can make it a win/win relationship!

What’s in That Box?

Who do you trust with your money? Not just anyone, right? Well you shouldn’t trust just any parts brand either.