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Epicor To Host Its Largest Customer Conference May 13-16 In Nashville

“Insights 2013” will take place May 13-16 at the Gaylord Opryland in Nashville, Tenn. Epicor expects to welcome more than 3,000 users of its distribution, enterprise resource planning (ERP), human capital management (HCM), and retail solutions software at the event.

ACDelco ‘Gimme a Brake’ Promotion Runs April 1-May 31

“Gimme a Brake” points are deposited to participants’ earnPOWER wallets on ACDelco360.com, and can be used to purchase eligible goods and services.

NAPA Auto Parts to Provide Car Care for LeMay — America’s Car Museum

TACOMA, Wash. – NAPA Auto Parts has signed an agreement with LeMay – America’s Car Museum (ACM) to design and fully equip the NAPA AutoCare Center at ACM, the four-story, Tacoma, Wash., museum set to open in May 2012. “Car owners go to NAPA Auto Parts when they need parts for their vehicle, and our

FILTERS: Motorists May Ignore Them, But They Can’t Afford To

When the economy slumps, what’s the first thing many motorists cut back on to save money? Maintenance. Repairs can’t be postponed because if their vehicle breaks down, it has to be fixed. But maintenance is something that’s performed at the vehicle owner’s discretion. He or she can decide what to service and when depending on

Sometimes, It’s Good To Poke The Bear

Most of you have probably heard the expression, “Don’t poke the bear.” I think it’s pretty much similar to “let a sleeping dog lie” but it’s regarding a larger and potentially more deadly animal. The sentiment, I believe, is to leave a situation alone because the consequences are otherwise grim and nasty if you wake that dog or poke that bear. In this instance the bear, I believe, is paper catalogs but could also be aftermarket parts professionals who rely on and want nothing to do with abolishing them. If we consider that the bear is the paper catalog, it might just be time to at least nudge him and let him know he’s on his way out.

That ‘Free’ Lunch Could Reap Dividends

I went years without eating lunch, decades actually. I wasn’t a breakfast-eater either: a cup of coffee and something … a bear claw, a bagel; every once in a while, maybe even a custard doughnut. I became a breakfast-eater just about the day after I started in this business.

‘Bored’ With Your Job?

How can you be bored when there is ALWAYS a challenge of the hour? Here’s my take on just some of the challenges we face every day.

I May Have Written that P2 Question

Having been humbled by writing questions for the ASE Parts Specialist Test, I challenge you: Can we add at least 50 ASE Blue Seal Parts stores next year?

Don’t Forget to Torque Down

I just received the latest copy of Counterman. I was very surprised when I finished reading the article titled “The Perfect Brake Job” in the Technical Training Series insert. I have been working on cars since I was about eight. As I was reading the article I noticed that each paragraph regarding the diagnosis of

A Shop’s Perspective: Dealing with Store & WD Sales Reps

Attention sales reps: To maintain a healthy business relationship with customers, it’s best to know your clients, fulfill their needs and, most importantly, value their time.