On a Mission
Keep an eye out for the next issue of Counterman. It will include an all-new product-specific technical training series.
No More Countermen?
Saying that technology will replace the parts professional is sort of like waiting for the paperless office. Not gonna happen.
Electronic Accessibility
As electronics and computer controls advance in technology, the real issue for the aftermarket is the ability to repair these systems.
The Numbers Game
The aftermarket is very much a numbers game. Knowing what the numbers mean is the first step in developing a winning strategy.
Exploring Brand Value
Much like that age-old question about the chicken or the egg, this months topic begs a similar question. When it comes to parts, which do you look for first, quality or brand?