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Engine Hard Parts: Still a Hard Sell?

Are engine ‘hard parts’ so called because they’re more difficult to sell than other automotive products? While it’s true that the internal engine parts market is soft, hard parts sales can still be an important part of your overall sales.

Price or Quality: Which do Technicians Want?

While technicians say they want quality, all too often their sourcing tends to focus too much on price. So between price and quality, which is more important?

Engine Kit Sales Tips

For many counterpeople, selling engine parts is no different than selling any other automotive replacement part: You identify the year, make, model and engine application, then look up the parts, right? That’s the basic process in a nutshell. But with engine parts, it isn’t always so simple. Most engine components are not replaced separately. A

Are Your Cooling System Sales Hot or Cold?

Understanding the system and all its products will help your customers keep their cooling systems running cool as a cucumber.

To Make the Sale, You Have to Know the Products

Each April, Counterman presents the annual Technical Sales Seminars. This year’s seminar series provides the technical details on 22 essential product categories.

The Comeback of Engine Parts

People are keeping their vehicles longer, and an increasing number of vehicle owners are finding themselves upside down as to what they owe on their vehicle and what it is worth.

12th Annual Tech Forum

Your customers have the questions, and youre the ones they look to for the answers. This month, Counterman presents some of the issues surrounding many important product categories. Air Conditioning Q. Is the retrofit market still hot? A. According to a recent survey by the Mobile Air Conditioning Society (MACS), approximately 40 percent of the

Cooling Off

It’s summer and that means two things – hot weather and increased sales of cooling parts.

Engine Repairs and Replacements

Engines are lasting longer and longer these days. But when an engine needs replaced is it better to install new, or rebuild?

Making the Grade: Annual ASE P2 Test Prep

In this month’s issue, we mostly only address the technical aspects of the test. But there are other questions that deal with other areas such as sales, communication and inventory management. To help you, read on about certain areas you should know.