17th Annual Technical Forum: Shocks and Struts
Counterman magazine presents 15 technical and sales topics in an easy-to-read question-and-answer format for the magazine’s annual Technical Forum. This article appeared in the August 2009 issue.
No Record Found: You Can’t Sell What You Can’t Find
While a new part number may indeed be available through your warehouse, oftentimes neither you nor your customer can find it since the parts data has not yet been updated in your e-cat. Catalog latency costs the market billions of dollars in lost sales. How are electronic catalog providers addressing this critical issue?
Efficiency Wins
ArvinMeritor’s recent Jiffy Lube distribution announcement wasn’t Earth-shattering news. Or was it?