Catching Up with 2023 Counter Pro of the Year Randy Shambro
Shambro is the special guest on the latest episode of the “Behind the Counter” podcast.
Gear Ratios and Vehicle Performance
Just remember, there is no perfect gear ratio.
Electronic Stability and Traction Control
Their components work together seamlessly to help keep the vehicle under control.
Hydrogen-Powered Vehicles (Fuel Cell and ICE)
A hydrogen fuel-cell vehicle uses the same kind of electric motor that a battery-electric car does. We’ll discuss how this emerging technology could be a part of the vehicles of the future.
Shop Cybersecurity
With an increasing level of cloud-based business products (and the rapid adaptation of AI), what can shops do to ensure their customer and operational details are safe?
Confident, Effective Sales Techniques
Learn how to use informative yet persuasive tactics to help customers make positive decisions regarding service their vehicle needs now (or will need in the future).
Overcoming the Fear of New Technology
We’ll discuss the modern technology of ADAS and electric vehicles to change the perception and fear of these daunting technologies.
What Is A “Connected Shop?”
Staying connected with your team, customers and suppliers is critical – many digital assets can be leveraged to bring information, tooling, parts, and other metrics together to support higher levels of efficiency in the workshop.
Service Information Showdown: What If You Can’t Find the Information You Need?
This webinar will provide practical tips on what technicians can do when they find a “void” in the service information. Some of the missing information is just bad navigation of the service information website, but some holes could be due to right-to-repair violations.
Scope Skills: Compression, Cranking and Confirmation
Most technicians assume that a scope is a tool for advanced drivability diagnostics. However, for basic mechanical checks for compression and cranking, using a scope can help confirm a problem and build a diagnostic strategy faster.