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Different Philosophies

There are two types of “automotive service philosophies” — the maintenance philosophy and diagnostic philosophy. While quite different, both have the ability to produce reliable diagnosis and repair. Which side do you favor?

The Evolution of Aftermarket Product Lines: Part III

Technology and the global economy is forcing some in the industry to ask some fundamental questions about the way suppliers and distributors address the products they make, buy and sell. In part III of a five-part series, Dave Caracci takes an honest look as some of these questions and offers some possible answers.

It’s Either, Or…

Life is full of choices, and those choices are usually right or wrong. Here’s an example of how one distributor made the right choice and ultimately we both reaped the rewards.

Crate Engines: A Smart Solution

Remanufactured engines, or “crate” engines as they are often called because they usually arrive in a shipping crate or on a wooden pallet, have become a popular alternative to overhauling engines that have reached the end of the road.

Evolution of Aftermarket Product Lines: Part I

The complexities of today’s aftermarket product lines challenge every distributor and manufacturer. How did we get to this point and how will the future of domestic and off-shore sourcing shape tomorrow’s aftermarket? In Part I (of a four part series), Dave Caracci writes about how aftermarket product lines evolved, setting the stage for tomorrow’s new supplier dynamics and relationships.

Just Ask!

As the saying goes, “There are no stupid questions.” It’s time parts pros start asking questions when faced with warranty situations. No matter how ridiculous the inquiry may seem, it could save a lot of hassle.

15th Annual Tech Forum

This month, Counterman presents the 15th annual Technical Forum, a question-and-answer style section that addresses some of the questions you and your customers need to know.

Stocking & Selling Drivetrain

According to a recent study, the halfshaft market is showing strong unit growth and sharp price competition. This month, read about what you need to know to stay ahead of the competition.

Ready-To-Install Struts: Saving Time & Adding Profits

Preassembled, ready-to-install struts have been a huge hit lately, not only with do-it-yourselfers but even more so with professional technicians.

Annual Technical Training Seminars

Every April, Counterman presents the annual Technical Sales Seminars. This year’s seminar series provides the technical details on 12 essential product categories.