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The Branding of Program Groups

In the beginning, program groups were little more than group buyers. These days, groups are bona-fide programs that allow parts stores and their service dealer customers to compete on a level playing field thanks to the brand recognition that group membership brings.

Antilock Brake System

Antilock brake systems have been around since the mid-1980s and are now offered as standard equipment or as an option on most vehicle makes and models.

An In-Depth Look

Counterman’s ranking of the 20 largest store groups in the United States remained pretty much unchanged since last year, except for one caveat: The big are still getting bigger. Comparatively, 2003 was a quiet one in the world of aftermarket distribution consolidation. Nevertheless, mergers and acquisitions continued over the last 12 months, albeit at a

An In-Depth Look

Counterman’s ranking of the 20 largest store groups in the United States remained pretty much unchanged since last year, except for one caveat: The big are still getting bigger. Comparatively, 2003 was a quiet one in the world of aftermarket distribution consolidation. Nevertheless, mergers and acquisitions continued over the last 12 months, albeit at a

Recognition For a Job Well Done

In order to be successful, any group, team or store needs a good leader – it can make or break your business.

11th Annual Tech Forum

Your customers are one of the most important aspects of your business. And when they need your help, you need to be ready with the knowledge and the answers that will help them. This month, Counterman presents some of the most pressing issues surrounding the following topics and what customers are asking. Q: My customer

New Study Reveals Small WDs Outperform Large Ones

That’s a perfect warehouse? Warehouses come in all shapes and sizes, but the best ones have certain factors in common. A new study conducted by Georgia Tech compares the performance of 212 warehouses in a variety of industries, highlighting the leaders in productivity, accuracy, cycle times, use of technology and quality. The average facility in

Cool Refrigerant Sales

Of all the automotive products, perhaps none has undergone as many fundamental changes as automotive refrigerant. And that means new rules and regulations about who buys it.

Striking a Chord

Jerry Ives knows how to make music behind the counter. He says that engines and music composition are very similar, mathematically speaking.