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Product Training and Technology: More Like Rocket Science

Just when you think you have a handle on product training, something new is introduced to the market. Do you have the time, money and smarts to stay informed?

Common Filter Questions

Automotive technology rarely stands still. Even filter technology is in a constant state of change. This month, we look at the facts on filters.

ASE Test Prep: HVAC System

There will be three questions on the ASE P2 test that deal with the vehicle heating, ventilation and air conditioning system.

ASE Test Prep: Ignition System

There will be three questions on the ASE P2 test that deal with the ignition system and its components.

ASE Test Prep: Braking System

There will be three questions on the ASE P2 test that deal with the braking system, parts and products.

ASE Test Prep: Cooling Systems

There will be two questions on the ASE P2 test that deal with the cooling system, parts and products.

ASE Test Prep: Electrical Systems

There will be three questions on the ASE P2 test that deal with the electrical system and components.

Mechanic Connection: Sourcing Engine Parts

Because of the time and expense involved, many factors go into sourcing engine parts. It’s a typical scenario: a late ’90s front-wheel drive van suffers a blown cylinder head gasket and the owner drives the vehicle until the engine quits. Upon initial inspection, the engine will crank, start and run, but produces a one-half crankshaft-speed

Redefining Reman: Challenges and Opportunities in an Evolving Category

While the response to last month’s article, “The Collapse of American Remanufacturers Inc: An In-depth Look at ARI’s Fall into Bankruptcy,” was overwhelmingly positive, some felt that it put remanufacturing in a less-than-positive light. Curious about reman’s future, we asked remanufacturers and distributors to discuss reman’s opportunities, and how the reman industry is addressing new off-shore challenges.

A Shop’s Perspective: Dealing with Store & WD Sales Reps

Attention sales reps: To maintain a healthy business relationship with customers, it’s best to know your clients, fulfill their needs and, most importantly, value their time.