Clutches: Getting a Grip
When a customer needs a replacement clutch, what kind of clutch should you recommend? One that fits, works and feels the same as the original? Or one that can handle more torque and provide better all-round performance than the original? The worst thing you can do is recommend a cheap replacement clutch, or one that’s
ASE P2 Test Preparation Guide: Electrical System
WHAT YOU NEED TO KNOW:
• Identify major electrical system components
• Identify electrical system component functions
• Identify related items
• Provide basic use, installation and warranty information
ASE P2 Test Preparation Guide: Emission System
WHAT YOU NEED TO KNOW:
• Identify major emission system components
• Identify emission system component functions
• Identify related items
• Provide basic use, installation and warranty information
ASE P2 Test Preparation Guide: Fuel System
WHAT YOU NEED TO KNOW:
• Identify major fuel system components
• Identify fuel system component functions
• Identify related items
• Provide basic use, installation and warranty information
ASE P2 Test Preparation Guide: HVAC
WHAT YOU NEED TO KNOW:
• Identify HVAC system component functions
• Identify major Heating Ventilation and Air Conditioning (HVAC) components
• Identify related items
• Provide basic use, installation and warranty information
Hybrid Service, Please
Service opportunities lie mainly in the future as hybrids move out of warranty and into the independent service bays.
‘Bored’ With Your Job?
How can you be bored when there is ALWAYS a challenge of the hour? Here’s my take on just some of the challenges we face every day.
Steering & Suspension
Worn steering, suspension parts are often the most overlooked —and most crucial — components of automobiles.
Training is an Attitude
It’s a fixed business expense just like heat, lights and insurance. We must be willing to change right along with vehicle technology to meet the challenges of the future.
Ignition System Sales in a Changing Market
There are more ignition SKUs than ever and the product mix is constantly changing, creating a challenging sales environment for distribution.