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What It Takes To Be An Automotive Technician — These Days

Most people inside and outside our industry drastically underestimate what it takes to educate the modern automotive technician.

The Value of My Jobber Partner

Looking back over the 31 years since I opened my own shop, it’s not hard to see that a positive and productive jobber/shop relationship is the primary ingredient for the success of any jobber or any shop operating in the independent market. On the one hand, many shop operators look at their local jobbers as

ASE P2 Test Preparation Guide: Steering & Suspension

WHAT YOU NEED TO KNOW:
• Identify major suspension & steering components
• Identify suspension & steering component functions
• Identify related items
• Provide basic use, installation and warranty information

ASE P2 Test Preparation Guide: Brake System

WHAT YOU NEED TO KNOW:
• Identify major brake system components
• Identify brake system component functions
• Identify related items
• Provide basic use, installation and warranty information

Future Shock

Given that group technician programs have the ability to increase the profitability and viability of the average independent repair shop, what technical and marketing challenges do they face?

Accessing Repair Data: A Report from the Field

Today, a diagnostic technician is dealing with networked computer systems that are impervious to reverse engineering and other diagnostic techniques.

The Complexities of Multiplexing

We can surely count on multiplexing to proliferate throughout all vehicle lines and become a common issue in future aftermarket parts distribution and service. But only time will tell how the aftermarket will adapt.

15th Annual Tech Forum

This month, Counterman presents the 15th annual Technical Forum, a question-and-answer style section that addresses some of the questions you and your customers need to know.

Ready-To-Install Struts: Saving Time & Adding Profits

Preassembled, ready-to-install struts have been a huge hit lately, not only with do-it-yourselfers but even more so with professional technicians.

Create a Spark!

Advancements in ignition technology have certainly slowed replacement rates, but they have also opened up more ignition sales opportunities.