Top Ten Distribution Influences
For the eighth consecutive year, Counterman magazine presents the ten trends and issues that influence the aftermarket parts distribution industry. For this year’s list, Counterman and aftermarketNews.com editors examined all the major issues, eventually paring the list down to those issues that most affect today’s and tomorrow’s aftermarket industry.
What Technicians Will Pay for — And What They Won’T
Technicians are a fickle bunch when it comes to their preferences, especially when it comes to spending money on important things like tools, equipment and training.
Growing the Benefits of Group Buying
Sourcing import parts is sometimes not as simple as it might seem. In our case, it meant creating our own buying group that would make sourcing simpler and more cost effective.
Cost Crunch
Rising gas prices continue, but so must your parts deliveries. What do you do?
Questions & Answers
Where do technicians go to find answers? They often head straight for their trusted parts professional, a multi-skilled business partner who seems to have all the answers.
Aftermarket Financial Symposium: Leveraging for Growth
The first-ever Aftermarket Financial Symposium brought the industry together to discuss the financial realities of this ever-changing industry. The first-ever Aftermarket Financial Symposium brought the industry together to discuss the financial realities of this ever-changing industry.
Collaborating with the Enemy
The high level of warranty returns in the industry is certainly one of our enemies. It appears to me, somewhat ironically, that an opportunity for true collaboration may exist within this industry-wide problem. This marketing "tool" (some might call it "sham") just might offer enough similar circumstances and ill-fated characteristics to entice parts manufacturers and
Employees Start Your Engines
Training is among the most important aspects of the parts and service business. This five-part training series examines the ins and outs of world-class store training. Around my hometown in Charlotte, N.C., from February through December, all we talk about is racing. With almost every race team headquartered and garaged within a 50-mile radius, the
Technology Revisited
Five years after the tech boom, the industry is refining its use of technology
What do Import Technicians Want?
As the line between domestic and import continues to blur, addressing the needs of the import parts market grows in importance. Do you know what your import techs really want?