Counterman Education Center Archives - Page 19 of 21 - Counterman Magazine
VIDEO: Choosing The Right Replacement Spark Plug

If your customer’s vehicle came with an iridium spark plug, they should never replace it with a copper, platinum or double platinum plug.

VIDEO: Cataloging Skills For Parts Specialists

In recent years, we’ve seen most parts information shift from paper catalogs to an electronic format.

Cataloging skills for parts specialists
VIDEO: Why Shocks And Struts Wear Down

Shocks and struts are subjected to dirt, extreme temperature shifts, moisture, salt and other chemicals, in addition to the wear and tear of bumps and potholes.

Why shocks and struts wear down
VIDEO: Understanding Variable Valve Timing

Expect to see more and more sales opportunity related to this technology.

Variable valve timing systems are becoming the dominant underhood technology
VIDEO: Warning Signs Of Bad Brakes

Are your customers’ brakes trying to tell them something?

VIDEO: The Evolution Of Starters And Alternators

As starters and alternators continue to evolve, your customers will reap the benefits of the improved design.

VIDEO: Recommend OE-Quality Strut Assemblies

A weak spring can cause problems with the vehicle’s steering and handling, and the electronic stability control.

VIDEO: Manual Transmissions

The components of a manual transmission you’ll likely encounter are the clutch disc, the pressure plate and a possible throw-out bearing.

VIDEO: A Closer Look At Radiators

Radiators are the primary component for getting unwanted heat out of the system.

VIDEO: Unusual Tools

With help from Counterman sister publication TechShop, let’s take a look at some tools that your DIFM and DIY customers might be overlooking.

VIDEO: Making The Leap to Management

Have you ever wondered if you’re management material?

VIDEO: Finding Coolant Leaks

If your customer complains that their engine is running hot, it’s a telltale sign that there could be a coolant leak.