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Counterman Education Center

VIDEO: Recommending Replacement Brake Pads

For any counter pro, the key is asking the right questions, and trying to get a feel for what’s most important to the customer.

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According to the 2020 Counterman PARTS survey, nearly 50% of auto parts stores responding to the survey said they carry three or more brake-friction brands in their stores. 

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Giving your customers plenty of options is a good thing.  But when it comes to replacement brake pads, how do you help your customers narrow things down to a product that’s right for them?

This video is sponsored by The Pronto Network.   

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