Mobil 1 Giving Racing Fans A Chance To Choose NASCAR Driver Tony Stewart's Helmet Design, Then Take It Home

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Mobil 1 Giving Racing Fans A Chance To Choose NASCAR Driver Tony Stewart’s Helmet Design, Then Take It Home

In "Race to the Helmet," Mobil 1 Facebook fans can vote for their favorite helmet design and enter for a chance to keep the helmet and attend a NASCAR Sprint Cup race.

Counterman Staff
By Counterman Staff
Published:

CHARLOTTE, N.C. – Through the “Race to the Helmet” sweepstakes presented by Mobil 1, ExxonMobil is giving fans a chance to choose the helmet design that Tony Stewart, driver of the No. 14 Mobil 1/Bass Pro Shops Chevrolet SS, will wear for the Pure Michigan 400 NASCAR Sprint Cup Series race on Aug. 17. The lucky winner will get to keep the newly designed helmet after the race.
 
Fans can visit the Mobil 1 Facebook page now through July 25 to view and vote for their favorites from five designs created by Stewart-Haas Racing. Participants will be allowed to cast one vote per day, and each vote will be an entry for a chance to win a chance to attend the Pure Michigan 400 with a friend.
 
“For many drivers, our helmet is something we take a lot of pride in,” said Stewart. “I have a helmet collection of my own, so I’m helping give fans a chance to start their own collection. I know my fans have good taste and I can’t wait to see what design they pick.”
 
Based on fan voting, the helmets will be narrowed down each week until only the winning design remains. The final design will be sported by Stewart during the race at Michigan International Speedway.
 
The winning helmet design will be unveiled on the Facebook page on Mon., July 28, and the lucky sweepstakes winner will be announced soon after.
 
No purchase necessary. Must be 18 years of age or older to participate. Receiving a prize is contingent upon compliance of the official rules and no substitution of prize will be awarded. For more information about Race to the Helmet, visit Facebook.com/Mobil1.

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Customer service should be your number one priority, and it all starts with the greeting.

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By Eric Garbe
Eric Garbe is a graduate of Columbus State Community College with a degree in Automotive Maintenance Technology. He has extensive independent and dealership field experience as a technician and shop owner and is an ASE Certified Master Technician and former Adjunct Automotive Professor. He has been professionally writing automotive technical articles and documents for many years and in his free time enjoys restoring old cars and creating custom interiors and upholstery.
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This is always an important topic to discuss, because I consider excellent customer service one of the most important tools you can have to earn trust, respect and repeat business from the customers that come through your door. Whether that customer is do-it-yourselfer from across town or the professional repair shop across the street, your business depends on a solid relationship.It’s a subject that I am passionate about, and it’s one that many people are losing touch with. Whether you are communicating to someone in person, on the phone or using some type of social media, good customer service and bad can both exist. You can’t afford the latter, so this is the first in a series of topics which can and should be shared from the front of the shop to the back. No matter which role you hold, you represent the shop and yourself. Customer service should be your number one priority.First on the list is the greeting. From the second a customer walks in the door, they need to know you appreciate them coming in and how important they are to your business. First impressions are everything and here’s the correct way to do it each and every time: look them directly in the eye, smile and say hello!Of course, you can say “Good morning” or “Welcome to Joe’s Autocare,” but it should be a formal greeting and the most important thing is that you have smiled, looked them in the eye and recognized that they have walked through the door.You should always retain a formal greeting until you are on a first-name basis with a customer. Only once you have established that level of relationship is it OK to use the less formal greeting of “Hi,” followed by the person’s name.This greeting does more than just indicate respect and appreciation for someone walking through the door. Most likely there are customers both new and old who are in earshot of your conversation. For newer customers, this continues to build rapport and reinforce their positive view of your shop; they see that you demonstrate respect and treat everyone in the same manner. For repeat customers, even ones that have been coming for years, the greeting is important because the way you treat them is the reason they continue to come.And when a long-time customer comes in and you greet them with “Hi [First Name],” this indicates your appreciation for them and that you’re glad to see them as a person, more than just a customer. New customers that witness this will see that your repeat customers are comfortable enough to be on a first-name basis, another indication of the trust they have in you.

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