Mark Phillips, Author at Counterman Magazine - Page 10 of 25
Video: No One Works The Auto Parts Counter For The Fame, But We’re Giving It Out Anyway

WIX Filters is proud to once again salute the Counterman Counter Professional of the Year.

Guess What Rock Auto Thinks Of Auto Parts Professionals And Why It’s Just Plain Wrong

I don’t know why this video got under my skin as much as it did, other than the fact that it ticks me off that the skilled and knowledgable people I call friends are being maligned in a way that just isn’t fair or accurate.

If I Can’t Find The Price, How Can I Pay For It?

How on earth do these sorts of things happen? Complication. The opposite of simplification.

Meet O’Reilly’s Oscar Manzo, Counterman’s 2016 Counter Professional Of The Year, Sponsored By WIX Filters

This award is bestowed each year to one parts distribution professional who displays excellence in all they do.

Counter Intelligence: Get People To Say Yes By First Getting Them To Say No

In this installment of Counter Intelligence, Counterman Editor Mark Phillips discusses a book by former lead FBI hostage negotiator Chris Voss.

Counterman QUICK – Automotive News For Parts Jobbers, Warehouse Distributors And Retailers – For Tuesday, January 31

News and information from around the auto care industry, updated throughout the day.

What Would You Say You Do Here?

It’s all hands on deck out there in the business world. If every one of your employees isn’t adding value every day, then find someone who will “do” something for your business.

Counterman QUICK – Automotive News For Parts Jobbers, Warehouse Distributors And Retailers – For Monday, January 30

1:50 p.m. – OPINION: It’s all hands on deck out there in the business world. If every one of your employees isn’t adding value every day… then find someone who will “do” something for your business. WAI expands wiper motor product coverage. (aftermarketNews) 11:50 a.m. – Federated is bringing back its popular Federated Free Fuel Fridays contest.

Counterman QUICK For Thursday, January 26

Updates from around the auto care industry, updated daily.

Counterman QUICK, Updates From Around The Auto Care Industry – For Wednesday, January 25

Updates from around the auto care industry, updated daily.

How Do You Show Your Automotive Technician Customers You Appreciate Them?

Counterman magazine would like to get the lowdown on all the best tips and best practices you employ to keep your customers happy, for use in an upcoming story.