VIDEO: Selling Timing-Chain Kits
Your customers should be replacing all the timing components at the same time.
VIDEO: Busting Myths About Brake Pads And Rotors
These myths make it harder for counter pros and technicians to address common brake problems their customers might be experiencing.
VIDEO: Types Of Brake Pads
Brake pads come in many shapes and sizes, as well as compounds.
VIDEO: Why Do Oil Filters Have Anti-Drain-Back Valves?
For spin-on filters, it’s a rubber-like membrane on the inner side of the can.
VIDEO: Clean The Fuel Tank Before Replacing The Pump
Sediment, rust and debris from the pump can get into the tank and kill the fuel pump.
VIDEO: The De-Evolution Of Suspension Parts
Lightweighting is having a big impact on the quality of OEM suspension parts.
VIDEO: PartsWatch Cloud-Based Management System
PartsWatch is a powerful, point-and-click solution that gives you everything you need to run your parts business.
VIDEO: Timing Chains Are Back
Since the 2000s, we’ve seen a steady shift back to timing chains in new vehicles.
VIDEO: Selling Complete Control-Arm Assemblies
Recommending a complete aftermarket control-arm assembly can help your DIFM customer get the job done faster.
VIDEO: Domestic Engine-Oil Specifications
When an OEM writes the word “recommends” in the service information or owner’s manual, it should be read as “required.”
VIDEO: Ignition Coils 101
Modern ignition coils still come in a few different styles, but the most popular is the coil-on-plug coil.
VIDEO: Return Policies
For those of you behind the parts counter, returns are a fact of life.