DENSO Announces Longer Customer Service Hotline Hours

DENSO Announces Longer Customer Service Hotline Hours

The call center now open at 5:30 a.m. Pacific Time for improved customer support nationwide, the company says.

Photo by Mark Phillips
Photo by Mark Phillips

LONG BEACH, Calif. – DENSO Products and Services Americas Inc., a division of leading global automotive supplier DENSO Corp., announces new Customer Service hotline hours of 5:30 a.m. to 5 p.m. Pacific Time. DENSO extended the call center hours to improve telephone support for customers on the East Coast, as well as those nationwide. Representatives are available Monday through Friday at the same toll-free number: 1-877-675-5463.

“We are pleased to extend our Customer Service hotline hours so our East Coast customers can reach us when their workday begins,” said Fran Labun, vice president of the Aftermarket Sales and Customer Service Group for DENSO Products and Services Americas, Inc. “The longer hours are also available to our customers seeking order processing support from our Commercial and Heavy Duty division.”

DENSO’s Customer Service representatives are at the ready to answer questions about the status of your orders. The dedicated call center is part of DENSO’s comprehensive customer and product support services.

Office hours for DENSO Products and Services Americas remain unchanged (8:30 a.m. to 5 p.m. PT). Customer Service hours also remain unchanged for DENSO’s Technical Automotive and Navigation support (7 a.m. to 5 p.m. PT), as well as DENSO’s MovinCool and Robotics divisions (7:30 a.m. to 5 p.m. PT).

 About DENSO Products and Services Americas, Inc.

DENSO Products and Services Americas, Inc. is an automotive components sales, remanufacturing and distribution company that employs 500 people in Long Beach and Murrieta, Calif. The company’s product line includes heavy-duty and automotive alternators, starters, oil, cabin and air filters, spark plugs, AC compressors, oxygen sensors, ignition wires, fuel pumps, fuel injectors and wiper blades. DENSO Products and Services Americas supplies parts for original equipment service dealers, independent aftermarket service centers and retailers. In addition, the company distributes heavy-duty diesel and electrical components, portable commercial air-conditioning units and industrial robots. For more information, go to www.densoautoparts.com.

You May Also Like

Less Is More With Cordless Work Lights

There are huge safety and efficiency benefits of LED lights for your professional automotive service and repair customers.

In the case of cordless lights, there is a lot more, starting with more light! The light comes from Light Emitting Diode, or LED, technology. When they were first invented, LEDs were a revolutionary development of electrical science, affecting virtually every aspect of our lives.

Now LED lights are everywhere, and we’re all familiar with them, even in our homes, but the automotive industry has reaped the benefits as much as, if not more than, any other industry. Just like a diode, LEDs allow current flow in only one direction. When current, or electron flow occurs, photons are released.

Crow-Burlingame Names Richard Webster VP of Company Stores

Advancement shows company’s commitment to fostering internal talent and promoting professional growth.

MEMA Aftermarket Suppliers’ BMC to Host Summer Meeting

The Brake Manufacturers Council meeting will be held on May 31, in Naples, Florida.

AACF Announces Inaugural AACF Humanitarian Award

Sponsored by NEXUS North America, award nominations will be accepted until Feb. 1, 2025.

Advance Auto Parts, Worldpac Wrap Up STX 2024

Nearly 3,400 registrants attended STX in Nashville’s Gaylord Opryland Resort & Convention Center.

Other Posts

HDA Truck Pride Recaps 2024 Annual Meeting

The HDA Truck Pride community celebrated a successful year, adding more than 130 new North American locations.

GPC Acquires Largest US NAPA Independent Store Owner

MPEC, founded in 1938 and based in Rockford, Illinois, has 181 locations across the Midwest.

Schaeffler Group USA Expands Product Portfolio

Seventy new parts have been added to the INA, LuK and Schaeffler Bearings portfolios in the first quarter of 2024.

ACC Provides Sneak Peek into Conference Speakers

Industry leaders will share their knowledge on trends, strategies and innovations in automotive communications.