Improve Your Store Marketing
Having a well-stocked and efficient inventory with a knowledgeable and eager staff is only part of the job. If you want your parts business to grow beyond what is normally expected from routine business activity, you have to be able to market and advertise.
A More Focused Installer
Sears Canadas recent decision to exit the repair market signals a trend that impacts the industry on both sides of the border.
No Time to Train?
Don’t have time to train? You’re not alone.
Who Will Be the First?
Pricing pressures are putting the market in an uneasy position, one that creates unrealistic expectations in the customers mind.
A Family Affair
This year’s Counterperson of the Year, Jesse "Mac" McGinnis, has managed to create a family atmosphere at his Louisville, KY, Bumper to Bumper store, one that retains employees and keeps customers coming back. Over nearly three decades in the parts business, Mac McGinnis has made a name for himself among customers and colleagues, and
Ours Is Not a Static Industry; Change Comes With the Territory
For the seventh year, the Counterman staff has determined which forces of change have the most influence on aftermarket distribution. Every year the Top 10 list goes through an intensive editorial review process during which influences are debated, reshuffled, added or eliminated. Inventory Ownership Who owns your inventory? That seemingly innocuous query has really become
Customizing Dealer Inventories
It’s important for stores to think about more than just-in-time delivery. Different types of dealer inventories should never be ignored.
Being Better Shouldn’t Be So Hard
There’s a definite love/hate relationship between the parts store and the manufacturer’s rep. With a little effort, we can make it a win/win relationship!
Making the Grade: Annual ASE P2 Test Prep
In this month’s issue, we mostly only address the technical aspects of the test. But there are other questions that deal with other areas such as sales, communication and inventory management. To help you, read on about certain areas you should know.
WD Deliveries: It’s Somewhere in the Middle
Do you know the difference between DIY, DIFM and DIT? Let’s examine where the answer lies.