The Lost Art of Associated Selling
In August, we discussed the issues that surround merchandising, visual merchandising, planograms, proactive merchandising and the general use of our imagination. The value of these topics can only be established by assessing how much they strengthen the bottom line. The efforts taken to transform a store won’t happen overnight.
Crate Engines: A Smart Solution
Remanufactured engines, or “crate” engines as they are often called because they usually arrive in a shipping crate or on a wooden pallet, have become a popular alternative to overhauling engines that have reached the end of the road.
15th Annual Tech Forum
This month, Counterman presents the 15th annual Technical Forum, a question-and-answer style section that addresses some of the questions you and your customers need to know.
Annual Technical Training Seminars
Every April, Counterman presents the annual Technical Sales Seminars. This year’s seminar series provides the technical details on 12 essential product categories.
Ignition, Charging System & Electrical Parts: Zapping Warranty Returns
Ignition modules and coils, alternators and starters are often replaced unnecessarily — resulting in warranty returns. This month, learn how to reduce unwarranted returns.
ASE Test Prep: Electrical Systems
There will be three questions on the ASE P2 test that deal with the electrical system and components.
ASE Test Prep: Manual Transmissions/Transaxles
There will be two questions on the ASE P2 test that deal with manual transmissions and transaxles.
ASE Test Prep: Steering And Suspension
There will be three questions on the ASE P2 test that deal with the steering and suspension.
Mechanic Connection: Sourcing Engine Parts
Because of the time and expense involved, many factors go into sourcing engine parts. It’s a typical scenario: a late ’90s front-wheel drive van suffers a blown cylinder head gasket and the owner drives the vehicle until the engine quits. Upon initial inspection, the engine will crank, start and run, but produces a one-half crankshaft-speed
Why Don’t I Give You All of My Business?
Most parts distributors strive for the exclusive business relationship with their dealer accounts, but most often shops, for various reasons, tend to spread their business around.