ASE Test Prep: Electrical Systems
There will be three questions on the ASE P2 test that deal with the electrical system and components.
Mechanic Connection: Sourcing Engine Parts
Because of the time and expense involved, many factors go into sourcing engine parts. It’s a typical scenario: a late ’90s front-wheel drive van suffers a blown cylinder head gasket and the owner drives the vehicle until the engine quits. Upon initial inspection, the engine will crank, start and run, but produces a one-half crankshaft-speed
Cooling System Colors
There is a true rainbow of coolant colors in the aftermarket. Which one is right for your customers?
Made in Wherever
International part manufacturers are becoming an increasingly influential force at industry trade shows, which is good news for the import specialist.
The DNA Of VIN
It’s all in the Vehicle Identification Number (VIN), and if you can’t decode it for your customers, you might end up sending out the wrong parts. The result: returned parts and, worse – angry, dissatisfied customers.
From Hot Rods to Hondas
Yesterday’s domestic ‘hot rods’ are today’s Hondas, Nissans and Toyotas.
Communication at the Counter
Has looking up parts become too routine? If so, then consider the hoops the typical import parts specialist has to jump through just to find the right parts!
New Nameplates Mean New Challenges
Once upon a time, it was easy. But it sure got complicated with the addition of Japan, Swedish, German – and now Korean – nameplates. What’s next? China?
HIGH-TECH RETURNS YOUR STORE CAN AVOID
By Dan Maslic As we all know, warranty returns are not always the result of a defective product. Technicians often return product that works perfectly. Here are two high-tech returns your store might be able to avoid. One of the more common problems faced by jobbers when dealing with electronic powertrain control modules is the
What do Import Technicians Want?
As the line between domestic and import continues to blur, addressing the needs of the import parts market grows in importance. Do you know what your import techs really want?