Analyze This! Evaluating Performance
Sales don’t always mean profits. Therefore, an on-going analysis of your business’ financial health is essential to understanding your bottomline. After all, you can’t mind what you can’t measure.
ASE P2 Study Guide
This month, Counterman publishes its annual test preparation guide to the upcoming ASE automobile parts specialist (P2) test. This Fall’s nationwide testing dates are Nov. 8, 13 and 15.
Zapping Warranty Returns
I have been in the industry for many years and enjoy your magazine very much. In the Tech Feature, Zapping Warranty Returns (January, 2007), Larry Carley writes that, at idle, most charging systems, with no load, produce 13.8 to 15.3 volts. What happened to the old-school 14.3 volts? When did this new voltage come about?
More Paint, Please!
Read this month’s letters to the editor.
Just Ask!
As the saying goes, “There are no stupid questions.” It’s time parts pros start asking questions when faced with warranty situations. No matter how ridiculous the inquiry may seem, it could save a lot of hassle.
High-Voltage Hybrids
Hybrids are here to stay and they’re appearing in increasing numbers in your customers’ service bays. They need the parts, you need the knowledge.
And Now for Some Good News
New stats from NADA show that the aftermarket just might be making progress in its attempt to regain ground on dealership parts and service.
More on What’s Wrong
Read this month’s letters to the editor.
The Parts Proliferation-Consolidator Connection
As parts proliferation continues to create headaches for traditional aftermarket distributors, the addition of advancing technology is pushing some volume shops to look to consolidators for their parts purchases.
What’s Wrong?
Read this month’s letters to the editor.