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Accessory Opportunities

Automotive accessories are big business and can provide additional profit centers for retailers and even traditional jobber stores – if they know how to market them and are familiar with what’s hot and what’s not.

Too Many Choices

In a world where everything is rushed and “super-sized,” it’s important to slow down and remember your customers. Meet their expectations and when you can, go above and beyond.

Ready to Sell Your Store? (Part III)

Part III of answering the question: Should you sell your business? This is perhaps the most difficult question any business owner will ever have to answer.

An In-Depth Look

Counterman’s ranking of the 20 largest store groups in the United States remained pretty much unchanged since last year, except for one caveat: The big are still getting bigger. Comparatively, 2003 was a quiet one in the world of aftermarket distribution consolidation. Nevertheless, mergers and acquisitions continued over the last 12 months, albeit at a

An In-Depth Look

Counterman’s ranking of the 20 largest store groups in the United States remained pretty much unchanged since last year, except for one caveat: The big are still getting bigger. Comparatively, 2003 was a quiet one in the world of aftermarket distribution consolidation. Nevertheless, mergers and acquisitions continued over the last 12 months, albeit at a

The Great Pricing Debate

Mark up, gross profit, turns, coverage, warranties, delivery, margins and availability are all items that weigh heavily in the Great Pricing Debate.

A Family Affair

  This year’s Counterperson of the Year, Jesse "Mac" McGinnis, has managed to create a family atmosphere at his Louisville, KY, Bumper to Bumper store, one that retains employees and keeps customers coming back. Over nearly three decades in the parts business, Mac McGinnis has made a name for himself among customers and colleagues, and

Being Better Shouldn’t Be So Hard

There’s a definite love/hate relationship between the parts store and the manufacturer’s rep. With a little effort, we can make it a win/win relationship!

It’s Not a Dealer Item…It’s Yours!

Forget about four-letter words. There’s a far more damaging four-word phrase each of you should eliminate from your sales vocabulary.

An (un)Usual Observance

Kids say the darndest things…maybe we should listen.