Annual Technical Training Seminars
Every April, Counterman presents the annual Technical Sales Seminars. This year’s seminar series provides the technical details on 18 essential product categories.
See and be Seen Visibility Products
Visibility products, such as lighting and windshield wipers, are safety items that must be periodically replaced. But often, they are only purchased as an add-on sale. That means, you need to be familiar with the products, their installation and technology.
The Path to an Efficient Store
Ever heard of Six Sigma? It’s all the rage among parts manufacturers in their never-ending quest to find the zen of efficient operations. At the heart of Six Sigma is Kaizen, and you can use its techniques to create a more efficient business environment too.
Electronic Accessibility
As electronics and computer controls advance in technology, the real issue for the aftermarket is the ability to repair these systems.
OE or Aftermarket?
Ever wonder what goes through your professional customer’s mind when he’s sourcing electronics? Here’s one shop owner’s perspective on why he prefers aftermarket over OE.
Seeing the Light
Stores should highlight the numerous replacement headlamp choices in order to boost sales.
Maintenance Minded?
There are thousands of ways to educate the consumer about the benefits of automotive maintenance and repair. Many of the most effective ones start right at the parts counter or service facility. After all, you are the experts and the public takes your advice seriously. However, enticing the service provider to actively engage in educating
New Study Reveals Small WDs Outperform Large Ones
That’s a perfect warehouse? Warehouses come in all shapes and sizes, but the best ones have certain factors in common. A new study conducted by Georgia Tech compares the performance of 212 warehouses in a variety of industries, highlighting the leaders in productivity, accuracy, cycle times, use of technology and quality. The average facility in
Visibility: Helping Your Customers See and Be Seen
Visibility-enhancing products such as wipers and lighting are one of the most neglected of automotive maintenance items. However, for optimum performance and driving visibility, blades should be replaced every six months.