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The “Silver Bullets” of Fuel System Diagnostics

Have your fuel pump returns gotten sky high? Understanding the root cause of installer mistakes is the first step to successfully managing fuel system parts sales and returns.

Selling the Complete Lube, Oil and Filter Job

Maintenance is the key to longevity. Your mother knew what she was talking about when she nagged you to brush your teeth after every meal. And to eat your vegetables. And to change your underwear daily whether you thought it was necessary or not. She knew that if you took good care of yourself, you’d

Making the Grade: Annual ASE P2 Test Prep

In this month’s issue, we mostly only address the technical aspects of the test. But there are other questions that deal with other areas such as sales, communication and inventory management. To help you, read on about certain areas you should know.

Combustion Barriers Piston Rings are Critical to Engine Health

With regular oil and filter changes, many engines now go 150,000 miles or more without developing an appetite for oil – and that’s been a real challenge for engine parts suppliers and distributors.

New Information Technology

Automotive technicians deserve more credit than theyre given. Many really are becoming more Internet savvy and computer literate.

My Kingdom for a Caliper

We were’nt looking for a Citron caliper, after all. But even so, errors in catalogs (both print and electronic varieties) cost everyone.

New Study Reveals Small WDs Outperform Large Ones

That’s a perfect warehouse? Warehouses come in all shapes and sizes, but the best ones have certain factors in common. A new study conducted by Georgia Tech compares the performance of 212 warehouses in a variety of industries, highlighting the leaders in productivity, accuracy, cycle times, use of technology and quality. The average facility in

Getting Your Arms Around Technology

Do your eyes glaze over at the mention of technology? Me too. But its our aftermarket duty to capitalize on technology.

Selling the Belt and Hose Market

To stay afloat, in the aftermarket, parts stores must learn to ebb and flow with the changes in technology and distribution.