Everyone who has been in the parts business for any time at all usually has a following of some sort.
There is a theory out there that there are three levels of counterpersons. You have simply 1s, 2s or 3s.
Every day is a learning adventure and no time that is spent investing in people who care and want to learn is a ‘wasted day.’
What is a true parts pro? It depends on whom you might ask.
Remember the Ten Commandments of Customer Service?