Ever Thought About Your Productivity?
Production is what we are all about when it gets down to it.
Planning To Close A Store?
Fortunately with my current company, we’ve not had to close a store. But, in a previous lifetime, we had to close a few stores for a numbers of reasons. It’s never easy to waltz in and tell the staff that they have a few days left to work. “And, oh by the way — could
Planning To Close A Store?
Fortunately with my current company, we’ve not had to close a store. But, in a previous lifetime, we had to close a few stores for a numbers of reasons. It’s never easy to waltz in and tell the staff that they have a few days left to work. “And, oh by the way — could
Doing The Job Right — With A Little Sacrifice
Some see success as having a $75,000 bass boat and catching their limit of 10-pound large mouth bass. My definition of success is the $800 boat and catching any fish at all. Recently, I was invited to attend a car show and work a booth with one of our manufacturers. The where and who
Doing The Job Right — With A Little Sacrifice
Some see success as having a $75,000 bass boat and catching their limit of 10-pound large mouth bass. My definition of success is the $800 boat and catching any fish at all.
Gerald Wheelus: ‘What Do I Do To Become A Great Leader?’
Leaders have to develop good habits to be successful and the S.E.R.V.E. model helps direct those habits. In their book, “The Secret: What Great Leaders Know and Do,” authors Ken Blanchard and Mark Miller ask the question, “What do I do to become a great leader?” It raises more questions than answers. There are
Gerald Wheelus: ‘What Do I Do To Become A Great Leader?’
Leaders have to develop good habits to be successful and the S.E.R.V.E. model helps direct those habits.
Keeping It Simple: Attitude Is An Attitude
Over the past several years, I have been afforded the opportunity to share my thoughts on a wide variety of subjects throughCounterman magazine. Through this, I’ve delved into the topics of leadership and attitude as a subject more often than any other. If you’re familiar with Counterman.com, you’ve probably seen “Ask the Counterpro,” where readers send
Keeping It Simple: Attitude Is An Attitude
Over the past several years, I have been afforded the opportunity to share my thoughts on a wide variety of subjects through Counterman magazine. Through this, I’ve delved into the topics of leadership and attitude as a subject more often than any other. If you’re familiar with Counterman.com, you’ve probably seen “Ask the Counterpro,” where
Why Some Shops Fail
Repair shops come and go and often we look around and wonder why they failed. Sometimes the economy gets them and sometimes a vast combination of negative factors point to a failure. Good technicians don’t necessarily make good business owners, no more than good parts people necessarily make good store managers. As a student of
Keeping It Simple: Why Did Your District Manager Do It That Way?
Recently, we covered the topic of how being a leader is not easy. There’s really no cookie cutter way to be a leader of any kind. Leadership abilities are developed over time and no two leaders are exactly alike. But, leadership is not the subject of this article. The subject is why the leader in
Keeping It Simple: What’s The Best Way to Ask For Your Money?
With the economy the way it is, we’ve been seeing more and more customers struggling to pay their parts bills. So, what’s the best way to ask for your money? First, there’s no cookie cutter way to deal with customers and their money woes. Because, of this you have to know your customers and how