In this episode of Shop Squad’s “Now You Know” podcast series, Doug Kaufman from ShopOwner Magazine and Philip Austin, manager of technical training with NGK/NTK, discuss real-world questions shop owners ask Austin that don’t necessarily fall into the standing training regimen.
Next year will mark 40 years for Roos in the industry, and he says it’s been an incredible journey.
Robert Roos, president of the Pronto Automotive Distribution Network, is proof positive that recruitment and retention works in the aftermarket. As he shared in this “AMN Drivetime” podcast episode with Bill Babcox, he was recruited right out of high school.
“That is 100% the truth,” Roos said. “I got into this industry almost completely by accident. A buddy of mine right after we had graduated high school, the summer after we graduated, he earned his Eagle scout badge and back in those days in the mid 1980s, social media didn’t exist. You know the way to get the word out and to congratulate somebody was to put their picture in the paper and an entrepreneurial HR director at a local parts warehouse saw his picture called him and asked him if he would like to have a job working in their warehouse. He took it and evidently made a pretty good impression on him after a couple weeks. They’re like, ‘Hey, do you have any friends that might be interested in a job?’ He threw out my name, I got the job and literally have been in this industry ever since.”
Bill Babcox and John Lussier discuss supply chain challenges, the value of OE heritage, international business and more.
After a career on the supplier side, Tucker shared that working in a program group has been an “eye opener.”
After more than 30 years in the automotive aftermarket, Harris has a lot of inspiration to share.
A well-known figure on the aftermarket stage, we get to know a little more about Paul’s career path.
Initially, the 60-minute sessions will be released through Autel’s live webinar series.
Thomas, director of culture, communication & people for NGK, received the award on Nov. 2 at AAPEX in Las Vegas.
The company appointed Megan McDonald and Alex Sanchez Salazar to the leadership team.
Franchelle Thomas and Paul Abbott have been promoted director positions at NGK Spark Plugs USA Inc.
