Robert Roos, president of the Pronto Automotive Distribution Network, is proof positive that recruitment and retention works in the aftermarket. As he shared in this “AMN Drivetime” podcast episode with Bill Babcox, he was recruited right out of high school.
“That is 100% the truth,” Roos said. “I got into this industry almost completely by accident. A buddy of mine right after we had graduated high school, the summer after we graduated, he earned his Eagle scout badge and back in those days in the mid 1980s, social media didn’t exist. You know the way to get the word out and to congratulate somebody was to put their picture in the paper and an entrepreneurial HR director at a local parts warehouse saw his picture called him and asked him if he would like to have a job working in their warehouse. He took it and evidently made a pretty good impression on him after a couple weeks. They’re like, ‘Hey, do you have any friends that might be interested in a job?’ He threw out my name, I got the job and literally have been in this industry ever since.”