First Brands Group announced a new, streamlined technical-support hotline for all customers.
The hotline, operating out of the company’s Rochester Hills, Michigan, facility, will providing a single point of contact for all First Brands Group brands, including Raybestos and Centric brakes; FRAM and Luberfiner filters; TRICO and ANCO wiper products; Airtex fuel pumps; ASC water pumps; Carter Engineered pumps, Autolite spark plugs; and StrongArm lift supports.
“Our goal in developing this consolidated hotline resource was to make it as simple and convenient as possible for front-line automotive professionals to get timely and knowledgeable product support across the full portfolio of First Brands Group market-leading brands,” said Brent Berman, vice president of product management global. “With the launch of our new technical support hotline located in Rochester Hills, Michigan, First Brands Group customers will now have access to a team of product knowledge experts with over 100 years of combined industry experience – all through a single telephone number or email address.”
Customers now can call 888-565-9632 or email [email protected] and get the technical support they need for a variety of products. The technical-support hotline is available from 8 a.m. to 5 p.m. Eastern time Monday through Friday.
