Inconceivable! & Store Personnel At Trade Shows
Read this month’s letters to the editor.
Just a Few Words
Sometimes all it takes is a few simple words to brighten a service dealer’s day. And most of the time, those words result in a parts sale you otherwise could have missed.
Executive Interview With Jose Maria Alapont, Chief Executive of Federal-Mogul
Alapont and other Federal-Mogul executives met with Counterman/aftermarketNews Publisher Jon Owens and Counterman Editor Brian Cruickshank at the AAPEX show in Las Vegas last month, where they spoke at length about Federal-Mogul’s emergence from bankruptcy, the current state of the industry and what Alapont thinks the future will look like for Federal-Mogul. October 1, 2006
Equal and Opposite
Every action has an equal and opposite reaction. But that doesn’t mean it’s the reaction you were hoping for.
Top 10 Distribution Influences of 2006
This month Counterman and aftermarketNews editors present the top 10 topics that most affect distribution today.
85 Years and Counting
When the residents of North Philadelphia need a reliable part they go to Morris Auto Parts, because like the motto says, “Morris Has It.” Owner Harris Steinberg stands by that motto and that’s one of the many reasons he was named the 2006 Counter Professional of the Year, presented by WIX Filters.
It’s Just Different
Challenging categories, such as exhaust, require new approaches to distribution and sales strategies.
The Saga of American Remanufacturers Inc.
Read this month’s letters to the editor.
Tough Decisions
Choosing the winner from among all the great nominations we received for Counter Professional of the Year, Presented by WIX Filters was sometimes an impossible task. We did narrow our decision down to one person, but let’s take a look at the other terrific nominees.
Redefining Parts Stores
REDEFINING PARTS STORES Technology, training and merchandising are all rapidly changing, redefining what a parts store is now and will be in the future. What is the essence of a parts store? What should it look like? What kind of products should it carry? How should its employees act and appear? How you answer these