Determining a Vehicle’s Unique Identity Isn’t Always Easy
I’ve long been a fan of VIN decoding to determine a vehicle’s unique identity, but sometimes it’s easier to ask the customer about an obvious feature.
Perfect Equipment Brand Announces 80-Year Milestone
Perfect Equipment offers balancing solutions for passenger cars, light trucks and heavy-duty vehicles, in addition to tire valves, TPMS, tools and other wheel and tire accessories.
Automotive Scan Tools Are Like Modern-Day Wrenches
The type of scan tool that’s used for diagnostics can mean the difference between fixing the problem and just probing around the issue and not getting anywhere.
How to Handle Angry Customers: Using Emotion to Your Advantage
Auto parts stores and repair shops face a unique challenge: The majority of their customers are uncomfortable in the world of vehicle maintenance and repair.
Automotive Parts Associates to Hold 2019 Shareholder and Supplier Conference in Dallas
This year, the conference will feature a new format for the supplier one-on-one meetings, enabling APA shareholders to meet with more suppliers and giving them more time to learn about new products and services.
Grand-Prize Winners Announced in Fisher Auto Parts ‘WOW! Earn and Win!’ Promotion
This year’s grand-prize winners are A&D Automotive of Vergennes, Vermont; Ken’s Auto Service Center of Akron, Ohio; and Reed’s Auto Repair of Seaford, Delaware.
MAHLE Aftermarket 2019 ‘Drive with the Original’ Technician Promotion Set to Launch
The grand prize is a custom-built MAHLE Dodge Challenger from Petty’s Garage.
Beyond the Electronic Catalog: Other Auto Parts Resources for Counter Professionals
There’s still a world of valuable information beyond the e-cat for parts specialists who have the desire, drive and skill to search for it.
Autopart International New Brake Pads
Manufactured with OE friction material and OE positive-mold process, the ultra-quiet brake pads feature semi-metallic and ceramic formulations that provide stronger stopping power, reliability and a confident pedal feel to drivers, according to the company
Fuel Additives: Conquering Carbon Deposits, Keeping Gunk from Foiling Fuel Injectors
Using a fuel additive can be a good idea if your customer has an older vehicle or regularly fills up with discount gas.
