How Are You Training Your Counter People?
The importance of developing a systematic approach to training starts with greeting the customer, and ends with completing the sale.
More Than Half Of Consumer Car Parts And Service Purchases Are For Vehicles 8 Years Or Older, NPD Reports
Nineteen percent of consumer purchases of auto products and services are for cars 15 years or older – great news for the aftermarket, NPD says.
Ride Control Is Paramount
Back to school: Refresh your sales skills by reading up on nine essential product categories in our annual technical sales seminar section.
TRW Announces Launch Of North American Aftermarket Group
WIXOM, Mich. – TRW Automotive Holdings Corp. has formed the TRW North American (NA) Aftermarket Group, designed to serve the needs of distributors and repair technicians with an extensive range of safety products. TRW said this new NA Aftermarket Group will draw on the company’s leading original equipment (OE) position to service the needs of
What’s Changed About The Brake Job?
Selling modern brake service parts is a lot like making a game-winning touchdown.
TRW Announces Launch Of North American Aftermarket Group
The formation of the new business unit is the first step in TRW serving the aftermarket with a range of braking, steering and suspension parts.
Federal-Mogul Technical Education Center Announces Extensive Schedule of Training Workshops, Webinars
Parts professionals, vehicle and engine service technicians can choose from more than 40 hands-on clinics, 20 live webinars covering latest diagnostic and repair procedures.
The Training Dilemma
Training is a complex brew of needs and availability.
ASE P2: Time To ‘Get The Lead Out’
2011 is the final year for ASE paper-based testing.
ASE PS2 Test Preparation Guide: Cooling System
The cooling system’s job is to manage heat produced by the engine, to help the engine warm up quickly and maintain a consistent operating temperature and provide heat for the heater. ● COOLANT — A mixture of water and antifreeze circulates inside the engine and radiator. There are two basic types of antifreeze: ethylene glycol
