A customer comes in with a serpentine belt in their hand and says it’s making a squeaking noise.
While your first instinct might be to sell them a new belt and get them on their way, this is one of those situations where you need to redirect the conversation before selling them any parts. Otherwise, you might see that same customer in your store a few days later.
This video is sponsored by The Pronto Network.
Done properly, it can make you the sales professional look like a hero and earn you a customer for life.
Suggestive selling is an art.
Done properly, it can make you the sales professional look like a hero and earn you a customer for life. Done poorly and it comes off as just a cheesy sales pitch.
This video is sponsored by The Pronto Network.
What a long, strange trip it’s been.
Here are a few ideas to get things pulling in the right direction.
It’s the roads we travel down together that make us grow closer and bring us together.
One of the key functions is fighting corrosion in the engine.
XDP is a retailer, distributor and manufacturer of OE, OER and aftermarket diesel parts and accessories.
The battery is the key component of the starting and electrical system of a vehicle.
Spoiler alert: It is.
There’s always a sales opportunity when someone goes under the hood or dash.
