Intermittently plugged and/or leaking CPMI injector poppets can often occur without setting a MIL (malfunction indicator light). The linear EGR valve may also occasionally stick open because of balls of pure carbon wedged into the valve orifice. You should have someone retrieve the DTCs. They will be set in memory whether the light is currently on or not. That is the best place to start.
Jim O’Neill – Chino Autotech Inc., Auto Club SoCal AAR
Two specifications can be used to justify replacement — the condition of the additive package & the freezing point.
On modern vehicles, overheating is a rare occurrence thanks to high-quality hoses, thermostats and better engine management. Unfortunately, the weak point is still the coolant. Whether it’s a 100,000-mile or 150,000-mile coolant, eventually it will break down and lose the ability to protect the components with which it comes into contact.
Whether your customer asks for a gasket or a seal, you know one thing: They’re trying to stop a leak.
Dorman offers these three tips to help to determine if it’s a valid warranty claim.
These simple guidelines will help you ensure that your customers have everything they need.
This often-overlooked undercar part
ensures a smooth transfer of rotational motion.
Customer service should be your number one priority, and it all starts with the greeting.
Screwdrivers come in many shapes and sizes, and they are not created equal.
Automotive solenoids translate electrical impulses into mechanical movement.
Even EV batteries aren’t immune to the effects of extreme winter weather.
