VIDEO: Selling Timing-Chain Kits
Your customers should be replacing all the timing components at the same time.
VIDEO: Busting Myths About Brake Pads And Rotors
These myths make it harder for counter pros and technicians to address common brake problems their customers might be experiencing.
VIDEO: Types Of Brake Pads
Brake pads come in many shapes and sizes, as well as compounds.
VIDEO: The De-Evolution Of Suspension Parts
Lightweighting is having a big impact on the quality of OEM suspension parts.
VIDEO: Timing Chains Are Back
Since the 2000s, we’ve seen a steady shift back to timing chains in new vehicles.
VIDEO: Selling Complete Control-Arm Assemblies
Recommending a complete aftermarket control-arm assembly can help your DIFM customer get the job done faster.
VIDEO: Domestic Engine-Oil Specifications
When an OEM writes the word “recommends” in the service information or owner’s manual, it should be read as “required.”
VIDEO: Ignition Coils 101
Modern ignition coils still come in a few different styles, but the most popular is the coil-on-plug coil.
VIDEO: Return Policies
For those of you behind the parts counter, returns are a fact of life.
VIDEO: Opportunities In The Ag Aftermarket
Farms and ranches generate steady business for some parts stores and distributors.
VIDEO: Implementing A Loaner-Tool Program
If you don’t have a tool program, you’re definitely missing out on some add-on sales.
VIDEO: The Dirt On Wheel-Bearing Grease
Believe it or not, one of the most advanced technologies on a wheel bearing is the lubrication.
